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Dec 15, 2006 
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CRM for Small Business
Helping to make CRM software more accessible for small and medium businesses.
Dec 15, 2006 There are many CRM software packages which offer all sorts of feature sets to their customers. I’d say all offer contact management, and many offer sales automation, technical support/service tracking and marketing functionality. Some go as far as providing event management and financial smarts. I’m interested in finding out, which features do most small businesses find essential to their CRM solution?
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