CRM for Small Business
Leopard CRM, the easiest way to transform your business. Leopard CRM is a customer relationship management system designed for small and medium sized businesses.
Small business usually means small resources, but does that mean that CRM in unachievable for you? Well, if you’re looking at CRM systems that are targeted at big business, then you may think the answer to that question is “yes”, but what if there were alternatives? CRM comes in all shapes and sizes, this can make it hard for small businesses to adapt CRM to their way of working. Sometimes some changes are needed to the way a small business operates to be able to adapt to a CRM system, but usually, CRM systems are designed with you in mind, so don’t let that be too much of a concern.
There are many proprietary CRM systems aimed at small businesses:
In addition to these offerings, there are many Open Source applications available:
So, it seems there are many options available for the small business, ranging in price from zero and up. As this blog continues to grow I’m going to be reviewing all of the packages mentioned here plus many more (there seem to be hundreds of software packages available), so stay tuned.
Hi Dan,
I own a microISV (a one person company) software company called Vivid Software Pty Ltd in Melbourne, Australia.
I see your from Oz. I am currently developing a CRM solution for the SME marketing and would like very much to be added to your list.
I also a have a blog at www.clarkescott.com
Thanks
Clarke www.vividsoftware.net
Yes, there are lots of choices out there for CRM. Small businesses usually don’t need more than a few users so hosted is the way to go. I’ve been reading up on this crm blog site and gathered lots of useful information.
CRM Blog
The Books Online is starting to gain some traction in the SME market as a hosted CRM/Accounting system. We find most of our clients are up and running in a few hours …. not days or months. We are one of the few systems in the world where accounting and CRM are combined into one package, without relying on integration with 3rd party systems. The same is also true of our e-mail, diary, website and online shop functionality. Part of the complexity of some systems is their reliance on ‘talking to’ these 3rd party systems. It is rare we have to customise a system for our SME clients, and we price directly at the SME market (though larger organisations can certainly use The Books ONline).