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Archive for April, 2005

Design - A Much Needed CRM Feature

It seems that all CRM systems seem to have something in common - complexity, this brings one of the biggest challenges to CRM systems design - hiding this complexity from the user.

Admittedly, it doesn’t seem like many CRM designers take much notice of this, but those that do, have jumped what I think is one […]

Legrand CRM - A Quick Look

I was searching through the available CRM systems available to small business when I stumbled across Legrand CRM. I thought that I’d just make some quick comments on the system to help anyone contemplating its implementation in their business.

Legrand CRM have an advantage to Australian small businesses, they have an office in Sydney. […]