Leopard CRM is a web based CRM system designed to help you manage your sales, marketing and customer information.
CRM for Small Business has now moved to its new domain name: crmartist.com.
The original URL will still work, but all links will now point the new site. If you notice that anything is not working, please email me at - crm at danharper.org
If you’ve bookmarked or linked to the site, please update your links.
Ricoh, an office equipment supplier, has implemented a new Crossware CRM solution in their New Zealand office. They’ve outgrown their previous CRM solution, which was web based, since expanding to 45 sales representatives and additional support staff. (There’s no mention of what they used to use, but I couldn’t imagine that a system […]
A very well written article over at ZDNet titled NAB pins turnaround on improved CRM gives great insight into the value of CRM to a business. What is especially interesting is the strategy of the National Australia Bank in light of it’s recent problems.
I really like the way that the article points out that […]
CRM Magazine are going to release the results of their 2005 CRM leader awards in the October issue of CRM Magazine. There’s no word on their website, but a press release seems to include all the interesting info.
The types of awards include an “Influential Leader” award for individuals, a CRM Hall of Fame entry […]
I just stumbled across a very good blog post that poses the question CRM: Is the Problem the Technology or the Culture?. It basically covers the saying “Garbage In / Garbage Out”, meaning that you may have the greatest CRM system available, but it won’t help much if it is not wisely used. […]