Over at Leopard CRM, CRM software for small business, we’ve made some important changes:

• A new About Us page has been added to the site.
• A new release is about to appear featuring the new sales analysis system.

So, if you haven’t already seen what Leopard CRM can do, I encourage you to go over and check it out.

I heard a rumour that Google had released a CRM product, so I decided to scour the Net to find out what it could do. It looks fairly capable, but I’m not too sure about the interface. As this is a beta application, I’m sure that improvements are going to be made, but at the moment, it seems to suffer from an identity crisis.

From the example you can see that Google have included it into their homepage system. Now, I can’t imagine that this would be a wise choice as information is designed to be presented as a “homepage” and it doesn’t really work for CRM.

Maybe more investigation is needed to find out exactly what Google has planned (if they’re even sharing this kind of information). Software as a Service vendors may have something to worry about if Google seriously decide to step into this ring.

Overnight Vivid Software released beta 1 of it’s new vCRM 2005 software. You may remember my interview with Clarke Scott, the man behind Vivid Software. He’s been hard at work for quite a while to produce this first beta. So, congratulations Clarke, I’m currently downloading the beta now to take a look.

I was searching through the available CRM systems available to small business when I stumbled across Legrand CRM. I thought that I’d just make some quick comments on the system to help anyone contemplating its implementation in their business.

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An interesting press release I stumbled across from Microsoft makes brief mention of it’s CRM strategy. I find it very interesting that Microsoft are choosing to enter this market, although not as aggressively as I would have thought. Word is on the street that they haven’t been pushing it too far because their CRM solution was left wanting, but also it is rumoured that they are bringing a new CRM solution to market that may turn the tables.

It will pay to keep a close eye on Microsoft over the next little while to see what happens.