Leopard CRM is a web based CRM system designed to help you manage your sales, marketing and customer information.
I know that sometimes we need to deal with complex problems, markets and processes. But, one simple thing stays the same, customers want service. It doesn’t matter if the price is cheap, customers still want some kind of service. I was thinking this over, and thought, in relation to CRM software, less […]
There are many CRM software packages which offer all sorts of feature sets to their customers. I’d say all offer contact management, and many offer sales automation, technical support/service tracking and marketing functionality. Some go as far as providing event management and financial smarts. I’m interested in finding out, which features do […]
Over the past few months, my company has been involved in developing a new CRM system. We pretty much have our first version to a feature complete state. During this time, we’ve had one major customer who has been using it within their business. So, we’ve pretty much designed the system with […]
I recently noticed that one of the top search results in Google for CRM is Wikipedia.
Disregarding the Wikipedia story for a moment, the first paragraph states:
However, CRM is not a technology itself, but rather a holistic approach to an organisation’s philosophy, placing the emphasis firmly on the customer.
The part that I’m noting in particular is […]
Getting the right data into CRM systems. I’m sure that businesses spend a lot of money trying to improve their quality of data, and I’m sure some spend almost nothing (yikes!). What about particular businesses in the people industry? By people, I mean that these businesses are focused 100% on helping people, […]